Privacy Policy

Recreational Energy Solutions Inc., doing business as CIS Solar Design
Effective date: October 12, 2026

CIS Solar Design ("CIS Solar Design," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including for text (SMS) messages we send. It applies to our website, cissolardesign.com, and to the ways we communicate with customers and prospective customers by phone, text, email, and in person.

Information We Collect

  • Information you give us: your name, phone number, email address, mailing or service address, and details about your RV, boat, bus, vehicle, or project when you contact us, request a quote, book a consultation, or become a customer.

  • Service and transaction information: quotes, invoices, scheduling details, and payment records. Card payments are processed by our payment processors. We do not store full card numbers.

  • Communications: records of calls, texts, and emails between you and our team.

  • Website information: basic technical data collected automatically when you visit our website, such as browser type, pages visited, and approximate location, through cookies and similar tools.

How We Use Your Information

  • To respond to inquiries, prepare quotes, and schedule consultations, installations, and service

  • To provide, invoice, and support the products and services you purchase

  • To send appointment reminders, quote and project updates, and customer service messages

  • To improve our website, services, and customer experience

  • To comply with legal obligations and protect our rights

Text Messaging (SMS) Program

If you opt in to receive text messages from CIS Solar Design, we may send you appointment reminders, quote and project updates, and customer service messages.

  • Consent: You may opt in verbally (in person or by phone), in writing, or online. Consent to receive texts is not a condition of any purchase.

  • Frequency: Message frequency varies.

  • Cost: Message and data rates may apply.

  • Help: Reply HELP for help, or contact us at info@cissolardesign.com or (772) 494-5238.

  • Opt out: You can opt out at any time by replying STOP. After you opt out, you will receive one message confirming your request, and we will stop sending texts unless you opt in again.

  • Carriers are not liable for delayed or undelivered messages.

SMS data is not shared. We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with our texting service provider, which uses it only to deliver our messages to you.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share it only as needed to run our business:

  • Service providers that help us operate, such as scheduling and invoicing software, payment processors, customer relationship management, email, and our texting service provider. They may use your information only to provide services to us.

  • Legal reasons: when required by law, or to protect the rights, property, or safety of CIS Solar Design, our customers, or others.

  • Business transfers: in connection with a merger, sale, or transfer of all or part of our business.

Cookies

Our website may use cookies and similar technologies to keep the site working and to understand how visitors use it. You can control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information for as long as needed to provide our services, maintain business and warranty records, and meet legal, tax, and accounting requirements.

Your Choices

  • You can opt out of text messages at any time by replying STOP.

  • You can unsubscribe from marketing emails using the link in any marketing email.

  • You can ask to access, correct, or delete the personal information we hold about you by contacting us. We will respond as required by applicable law.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact Us

CIS Solar Design (Recreational Energy Solutions Inc.)
6060 45th Street, Vero Beach, FL 32967
Email: info@cissolardesign.com
Phone: (772) 494-5238